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CONTACT US

Cutone Specialty Foods

145 Market Street,
Chelsea, MA 02150
(617)889-1122
customerservice@cutonespecialtyfoods.com

REFUND / RETURN POLICY

All sales are final.

SHIPPING INFORMATION

All orders from Cutonespecialtyfoods.com are processed between 8am and 4pm (EST) Monday through Friday. As long as your order is received within our processing time and the items that you order are in stock, your order will usually be shipped within 24 hours.

Our items are shipped via UPS.
UPS does not deliver on Saturday or Sunday nor do they deliver to Post Office boxes. For broken or damaged items during shipping please contact UPS.

All orders are shipped by the case.
We do not ship on holidays.
A physical address is required for shipping.

Currently we do not ship to Alaska, Hawaii, or Canada. Please contact us if you need rates.

Ground Shipping - Business Days

UPS Map

Free Shipping (ground only) Offers

For Free Shipping (ground only), you must select the "Free Shipping (ground only) " option at checkout. Standard ground shipping charges will be deducted from your order when you make a purchase for the amount required by the promotion.
Offer available to US Delivery addresses, excluding Alaska and Hawaii.

All products must be shipped to same address per order.

Cutone Specialty Foods, Inc. reserves the right to end or change Free Shipping (ground only) offers at any time.

PRIVACY POLICY

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (617)889-1122 or customerservice@cutonespecialtyfoods.com.